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	<title>CRM &#124; All Things CRM Blog</title>
	<link>http://www.allthingscrm.com</link>
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		<title>CRM on Demand – What&#8217;s It All About?</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/cloud-computing/crm-on-demand-%e2%80%93-whats-it-all-about.html"><img align="left" hspace="5" width="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/CRM-Application-Integration-300x165.jpg" class="alignleft wp-post-image tfe" alt="CRM Application Integration" title="CRM Application Integration" /></a>For businesses to succeed in any market environment, they must have solid relationships with customers and clients; they&#8217;re the ones who make success possible. But many businesses are falling behind on keeping those relationships strong because of one thing-they don&#8217;t have a simple way of keeping track of everything. Businesses, especially ones that rely on [...]<p><a href="http://www.allthingscrm.com/cloud-computing/crm-on-demand-%e2%80%93-whats-it-all-about.html">CRM on Demand – What&#8217;s It All About?</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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</ol>]]></description>
		<link>http://www.allthingscrm.com/cloud-computing/crm-on-demand-%e2%80%93-whats-it-all-about.html</link>
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		<title>Everyone&#8217;s Doing It: Blogs and Your Business</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/social-networking-for-business/everyones-doing-it-blogs-and-your-business.html"><img align="left" hspace="5" width="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Customer-Support-Applications-300x245.jpg" class="alignleft wp-post-image tfe" alt="Customer Support Applications" title="Customer Support Applications" /></a>Blogs and news about blogs are becoming more and more prevalent in today&#8217;s well-connected society. Bloggers can be anyone from a kid to a corporation. The topics blogs cover can be virtually anything, from child rearing to what is new in your company, or any topic in between. So what exactly are blogs and why [...]<p><a href="http://www.allthingscrm.com/social-networking-for-business/everyones-doing-it-blogs-and-your-business.html">Everyone&#8217;s Doing It: Blogs and Your Business</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/crm-basics/why-blogs-matter-to-customer-service-2.html' rel='bookmark' title='Permanent Link: Why Blogs Matter To Customer Service'>Why Blogs Matter To Customer Service</a></li>
<li><a href='http://www.allthingscrm.com/crm-basics/mobile-crm-and-the-modern-business.html' rel='bookmark' title='Permanent Link: Mobile CRM and the Modern Business'>Mobile CRM and the Modern Business</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/social-networking-for-business/everyones-doing-it-blogs-and-your-business.html</link>
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		<title>How Important is Custom Application Development for Today&#8217;s Mid-Sized Business?</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/application-development/how-important-is-custom-application-development-for-todays-mid-sized-business.html"><img align="left" hspace="5" width="150" height="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Cloud-Computing-CRM-150x150.jpg" class="alignleft wp-post-image tfe" alt="Cloud Computing CRM" title="Cloud Computing CRM" /></a>Businesses have long been driven by innovation and competition. Staying current with business practices, ensuring that processes run efficiently, and making sure that employees are able to complete their jobs helps businesses to maintain an edge on both innovation and competition. In an attempt to keep up with these elements of business, many companies are [...]<p><a href="http://www.allthingscrm.com/application-development/how-important-is-custom-application-development-for-todays-mid-sized-business.html">How Important is Custom Application Development for Today&#8217;s Mid-Sized Business?</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/application-development/how-to-determine-whether-you-need-custom-application-development.html' rel='bookmark' title='Permanent Link: How to Determine Whether You Need Custom Application Development'>How to Determine Whether You Need Custom Application Development</a></li>
<li><a href='http://www.allthingscrm.com/application-development/maintaining-a-custom-application-development-platform.html' rel='bookmark' title='Permanent Link: Maintaining a Custom Application Development Platform'>Maintaining a Custom Application Development Platform</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/application-development/how-important-is-custom-application-development-for-todays-mid-sized-business.html</link>
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		<title>How Twitter Has Changed the Face of Customer Service</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/social-networking-for-business/how-twitter-has-changed-the-face-of-customer-service.html"><img align="left" hspace="5" width="150" height="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Twitter-150x150.jpg" class="alignleft wp-post-image tfe" alt="Twitter" title="Twitter" /></a>Social networking can be a useful tool for providing customer service within your companies customer relationship management (CRM) program.  Integrating more channels of communication with your patrons can only offer genuine support.  Twitter is just one example of social networking that can bring you and your customers closer together.  Connecting through social networks promotes quick [...]<p><a href="http://www.allthingscrm.com/social-networking-for-business/how-twitter-has-changed-the-face-of-customer-service.html">How Twitter Has Changed the Face of Customer Service</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/help-desk-and-contact-center-applications/tweets-and-customer-service.html' rel='bookmark' title='Permanent Link: Tweets and Customer Service'>Tweets and Customer Service</a></li>
<li><a href='http://www.allthingscrm.com/crm-basics/why-blogs-matter-to-customer-service-2.html' rel='bookmark' title='Permanent Link: Why Blogs Matter To Customer Service'>Why Blogs Matter To Customer Service</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/social-networking-for-business/how-twitter-has-changed-the-face-of-customer-service.html</link>
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		<title>LinkedIn to the Business World</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/social-networking-for-business/linkedin-to-the-business-world.html"><img align="left" hspace="5" width="150" height="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Lead-Management-150x150.jpg" class="alignleft wp-post-image tfe" alt="Lead Management" title="Lead Management" /></a>Social networking sites are no longer for just personal use. Now, these websites are commonly used among businesses as tools for gathering leads, advertising, marketing, and staying connected with customers. LinkedIn is a social networking site specifically designated to businesses professionals. By May of 2009, LinkedIn accumulated over 40 million members world wide. What makes [...]<p><a href="http://www.allthingscrm.com/social-networking-for-business/linkedin-to-the-business-world.html">LinkedIn to the Business World</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/help-desk-and-contact-center-applications/customer-service-and-linkedin-what-you-need-to-know.html' rel='bookmark' title='Permanent Link: The Relationship Between Customer Service and LinkedIn: What You Need To Know'>The Relationship Between Customer Service and LinkedIn: What You Need To Know</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/social-networking-for-business/linkedin-to-the-business-world.html</link>
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		<title>MySpace and Customer Relationship Management</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/social-networking-for-business/myspace-and-customer-relationship-management.html"><img align="left" hspace="5" width="150" height="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Social-Networking-150x150.gif" class="alignleft wp-post-image tfe" alt="Social Networking" title="Social Networking" /></a>As technology evolves and people become more savvy, businesses are finding it necessary to adapt their business practices to the times. For many companies, in addition to having the latest hardware, becoming more tech savvy also means adapting their practices to embrace the Internet and its many offerings. Millions of users are connected to the [...]<p><a href="http://www.allthingscrm.com/social-networking-for-business/myspace-and-customer-relationship-management.html">MySpace and Customer Relationship Management</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/social-networking-for-business/marketing-to-the-myspace-generation-2.html' rel='bookmark' title='Permanent Link: Marketing to the Myspace Generation'>Marketing to the Myspace Generation</a></li>
<li><a href='http://www.allthingscrm.com/help-desk-and-contact-center-applications/customer-service-and-linkedin-what-you-need-to-know.html' rel='bookmark' title='Permanent Link: The Relationship Between Customer Service and LinkedIn: What You Need To Know'>The Relationship Between Customer Service and LinkedIn: What You Need To Know</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/social-networking-for-business/myspace-and-customer-relationship-management.html</link>
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		<title>Managing Your Contacts More Efficiently With CRM</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/crm-basics/managing-your-contacts-more-efficiently-with-crm.html"><img align="left" hspace="5" width="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Centralized-Data-300x204.jpg" class="alignleft wp-post-image tfe" alt="Centralized Data" title="Centralized Data" /></a>Address books and day planners seem to be more like ancient artifacts than useful business tools, especially when considering the new technologies made possible with cloud computing customer relationship management (CRM).  CRM services place the customer&#8217;s needs and interests first. The key to any strong business is using technology in a way that allows for [...]<p><a href="http://www.allthingscrm.com/crm-basics/managing-your-contacts-more-efficiently-with-crm.html">Managing Your Contacts More Efficiently With CRM</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/crm-basics/if-youre-on-the-go-you-need-contact-management.html' rel='bookmark' title='Permanent Link: If You&#8217;re on the Go, You Need Contact Management'>If You&#8217;re on the Go, You Need Contact Management</a></li>
<li><a href='http://www.allthingscrm.com/crm-basics/using-crm-to-connect-more-efficiently-with-customers.html' rel='bookmark' title='Permanent Link: Using CRM to Connect More Efficiently with Customers'>Using CRM to Connect More Efficiently with Customers</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/crm-basics/managing-your-contacts-more-efficiently-with-crm.html</link>
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		<title>Run Your Customer Service in the Cloud</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/cloud-computing/run-your-customer-service-in-the-cloud.html"><img align="left" hspace="5" width="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Customer-Service-Applications-300x197.jpg" class="alignleft wp-post-image tfe" alt="Customer Service Applications" title="Customer Service Applications" /></a>Customer service can bring groans to mind for those who have had experience with it, as a customer or as a business member. Long wait times, inadequate information, and other problems can make customer service a tedious task for everyone involved. Traditionally, customer service has required customers to place phone calls to call centers, where [...]<p><a href="http://www.allthingscrm.com/cloud-computing/run-your-customer-service-in-the-cloud.html">Run Your Customer Service in the Cloud</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/help-desk-and-contact-center-applications/providing-customer-service-to-google-customers.html' rel='bookmark' title='Permanent Link: Providing Customer Service to Google Customers'>Providing Customer Service to Google Customers</a></li>
<li><a href='http://www.allthingscrm.com/help-desk-and-contact-center-applications/why-blogs-matter-to-customer-service.html' rel='bookmark' title='Permanent Link: Why are Blogs Important to Your Customer Service'>Why are Blogs Important to Your Customer Service</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/cloud-computing/run-your-customer-service-in-the-cloud.html</link>
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		<title>Sales Force Automation for Mid-sized Businesses</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/crm-basics/sales-force-automation-for-mid-sized-businesses.html"><img align="left" hspace="5" width="150" height="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Tracking-150x150.jpg" class="alignleft wp-post-image tfe" alt="Tracking" title="Tracking" /></a>Sales force automation is a web-bound software program that, when integrated with marketing and customer service components, streamlines into customer relationship management. This is an on-demand service customized to meet the needs of various types of businesses. Sale force automation allows for collective management of business tasks such as customer sales, inventory, customer information, analysis [...]<p><a href="http://www.allthingscrm.com/crm-basics/sales-force-automation-for-mid-sized-businesses.html">Sales Force Automation for Mid-sized Businesses</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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<li><a href='http://www.allthingscrm.com/crm-basics/may-the-sales-force-be-with-you.html' rel='bookmark' title='Permanent Link: May the Sales Force Be With You'>May the Sales Force Be With You</a></li>
<li><a href='http://www.allthingscrm.com/crm-basics/sales-force-automation-makes-reps-jobs-easier.html' rel='bookmark' title='Permanent Link: Sales Force Automation Makes Reps&#8217; Jobs Easier'>Sales Force Automation Makes Reps&#8217; Jobs Easier</a></li>
</ol>]]></description>
		<link>http://www.allthingscrm.com/crm-basics/sales-force-automation-for-mid-sized-businesses.html</link>
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		<title>Sales Forecasting is Sunny with Cloud Computing</title>
		<description><![CDATA[<a href="http://www.allthingscrm.com/cloud-computing/sales-forecasting-is-sunny-with-cloud-computing.html"><img align="left" hspace="5" width="150" src="http://www.allthingscrm.com/wp-content/uploads/2010/05/Sales-Forecasting-200x300.jpg" class="alignleft wp-post-image tfe" alt="Sales Forecasting" title="Sales Forecasting" /></a>Everyone is happier when the clouds have broken and the sun begins to shine.  The same can be said for when business is on the rise.  Accurate sales forecasting is a crucial part of creating more business and understanding where, and how, the company is growing.  Yet this can often be a challenging task for [...]<p><a href="http://www.allthingscrm.com/cloud-computing/sales-forecasting-is-sunny-with-cloud-computing.html">Sales Forecasting is Sunny with Cloud Computing</a> is a post from: <a href="http://www.allthingscrm.com">CRM | All Things CRM Blog</a></p>



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</ol>]]></description>
		<link>http://www.allthingscrm.com/cloud-computing/sales-forecasting-is-sunny-with-cloud-computing.html</link>
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