
Three hundred years ago, craftsmen made their wares and sold them to those in their immediate vicinity. There was no need for any real marketing, because everyone knew where to find the cobbler. Since most of the population couldn’t read anyway, a simple wooden sign with the image of a shoe told would-be customers all they needed to know. The cobbler didn’t even have to be nice to his customers if he was the only shoemaker in town.
Then the Industrial Revolution arrived, and things began to change. Consumers had to be encouraged to buy one company’s products over another. Print ads promoted the product, but seldom the company.
Continue Reading: ‘Introduction to Marketing in the Internet Age’

