http://www.allthingscrm.com/crm-news All Things CRM - CRM News Tue, 07 Sep 2010 13:35:42 +0000 http://backend.userland.com/rss092 en Many companies are trying to improve their daily operations with environmentally friendly strategies and green products. Reducing paper usage, cutting back on energy consumption, and allowing employees to work remotely or telecommute are all ways to do that—and each of these can be achieved by migrating your software and data ... http://www.allthingscrm.com/crm-news/cloud-computing/5-tips-to-go-green-with-cloud-computing/ The Internet has spoiled us rotten. It used to be that we had to physically travel, wait days for a letter to arrive, or hold lengthy phone conversations to be able to collaborate with colleagues who were located in a different city. Now we can chat online in real time, ... http://www.allthingscrm.com/crm-news/cloud-computing/the-next-generation-of-online-collaboration/ Blogs were a bit of a self-indulgent fad not that long ago. You signed up with a service like Blogger or TypePad, and started writing about whatever you wanted to: your kids, your pet salamander, your volunteer work at the soup kitchen, your low-carb recipes. It was a nice way ... http://www.allthingscrm.com/crm-news/social-crm/blogging-and-your-business-what-you-need-to-know/ Believe it or not, cell phones have been around for over 20 years. Of course, the first cell phones offered only 30 minutes of talk time before they needed to be recharged, weighed two pounds, and cost almost $4K. Phones today, of course, are wafer-thin, can take pictures and video, and ... http://www.allthingscrm.com/crm-news/crm/mobile-access-helps-you-help-your-customers/ Businesses seeking solutions to improve sales, marketing or support should consider customer relationship management software with customizable applications. Customizable applications allow businesses to mold the software around its own business needs, rather than the customer relationship management (CRM) system vendor providing a standard solution for every existing customer. Many CRM ... http://www.allthingscrm.com/crm-news/crm/an-intuitive-way-to-do-business-with-point-and-click-apps/ Sprint is the third largest wireless telecommunications network in the United States. With millions of customers, it has a customer service department that receives a high number of calls every day. Phone inquiries ranges from new subscribers and to those who wish to upgrade their service they receive, to people ... http://www.allthingscrm.com/crm-news/customer-service/enhance-your-call-center-with-customer-service-software/ I have a joke for you. Q: How many salespeople does it take to manage a sales pipeline? A: Only one, if you have a cloud-based customer relationship management system. OK, OK, it was a pretty lousy joke. But you must admit that the “punchline,” if you can even call it that, is ... http://www.allthingscrm.com/crm-news/crm/an-easier-way-to-manage-your-sales-pipeline/ Social media is the hot new way to market and promote your business, but make no mistake—it's not just a fad. If you haven't gotten on board with Twitter, Foursquare, Facebook and other platforms for social customer relationship management, take a look at these success stories. Blendtec is a small blender ... http://www.allthingscrm.com/crm-news/social-media/social-media-success-stories-and-what-your-business-can-learn-from-them/ Remember back in the day, when the hottest thing to do online was to get yourself a Geocities page and trick it out with animation and counters and luridly technicolor fonts? We've sure come a long way in the years since then. The Internet is no longer a toy—or at ... http://www.allthingscrm.com/crm-news/crm/crm-on-the-go-how-cloud-computing-makes-it-easy-to-do-business-anywhere/ The recent economic crisis has businesses scrambling to come up with creative ways to remain competitive during the recent economic downturn. Many are turning to customer relationship management (CRM) applications run in the cloud in order to give their company an edge over competitors. No doubt about it—it's a customer's ... http://www.allthingscrm.com/crm-news/crm/top-practices-for-implementing-the-best-crm-strategy/