Custom Application Development

An Intuitive Way to Do Business With Point-and-Click Apps

Wednesday, September 1, 2010 by Sidney Angelos

Customizable Interface

Businesses seeking solutions to improve sales, marketing or support should consider customer relationship management software with customizable applications. Customizable applications allow businesses to mold the software around its own business needs, rather than the customer relationship management (CRM) system vendor providing a standard solution for every existing customer. Many CRM software vendors provide customizations that are simple and fast., and most applications can be customized by utilizing point-and-click wizards within the software platform.
Continue Reading: ‘An Intuitive Way to Do Business With Point-and-Click Apps’

Customer Service Analytics: Metrics You Should be Tracking

Tuesday, August 24, 2010 by Jace Modavi

Automatic Report Generation

Traditional customer service metrics are ineffective in today’s world of social networking, Internet blogs, and instant communication. Nor are marketing programs that focus on attracting new customers necessarily the best approach. Yet many businesses still base their key measurements on increased sales and first-time buyers.
Continue Reading: ‘Customer Service Analytics: Metrics You Should be Tracking’

5 Best Practices for CRM Customization

Friday, May 28, 2010 by Jace Modavi

CRM Customization

One of the major selling points of customer relationship management (CRM) systems is customization. In the past, companies that wanted to utilize a CRM platform had to purchase software off the shelf; frequently there were many applications bundled together, which meant that the company paid for everything, regardless of whether or not they would actually use it all. It was expensive to purchase multiple copies of licensed software, and upgrades could be complex and time-consuming. Then came cloud computing, which involves the use of applications that run remotely, through the internet. Upgrades take place automatically, without employee downtime; apps can be shared across all channels without the use of multiple software bundles, and all data can be easily accessed, whether the employee is telecommuting, traveling or located across the globe.
Continue Reading: ‘5 Best Practices for CRM Customization’

Use An Application Builder to Customize Your CRM

Thursday, April 29, 2010 by Jace Modavi

application-builder-crmYour company is unique, and your customer relationship management approach should be too. After all, without solid customer relationships, pretty soon you won’t have any customers.
Continue Reading: ‘Use An Application Builder to Customize Your CRM’

5 Best Practices for CRM Application Development

Monday, April 26, 2010 by Jace Modavi

crm-application-developmentUse the Cloud

The easiest and best way to develop applications for customer relationship management (CRM) purposes is to use a cloud-based provider. Storing and accessing data, software and infrastructure in the cloud can help drive down costs, while at the same time enabling faster customer response times, leveraged sales-force automation data, and real-time accessibility.
Continue Reading: ‘5 Best Practices for CRM Application Development’

Decentralization Of Web Development, And How It Helps You

Monday, October 26, 2009 by Jace Modavi

Skype

Competition means choices.  For the consumer, that is.  And with more web developers creating apps, templates, themes, and more, it also means more choice for your business.

Let’s look at the iPhone for a second.  On my last phone, I had the built-in software that it came with, and nothing else.  I think Brick Breaker might have been on it.  But I didn’t have much choice.  There were 5 different color schemes to choose from, the clock on the front display could show in analog or digital (woo-hoo!), and I could choose from about 15 cheesy ringtones unless I wanted to pay $1.99 a piece for new ones.  In short, my choices were limited.  And expensive.
Continue Reading: ‘Decentralization Of Web Development, And How It Helps You’

About Us

AllThingsCRM.com is intended to be a comprehensive resource for business professionals who want to learn more about the benefits that customer relationship management (CRM) can provide to a company. It’s our mission to provide the most reliable, up-to-date information about all aspects of the customer relationship management process, including the options available for hosting platforms, automation, software, custom application development, and infrastructures.

Contact Us

Have feedback, a story idea or news tip? We’d love to hear from you. Please send feedback to webmaster [at] allthingscrm [dot] com.