http://www.allthingscrm.com/crm-news/crm/good-crm-customer-service-statistics/ All Things CRM - CRM News Thu, 13 Oct 2011 22:39:36 +0000 hourly 1 http://wordpress.org/?v=3.1.2 http://www.allthingscrm.com/crm-news/crm/good-crm-customer-service-statistics/comment-page-1/#comment-2473 Connect your phone with your CRM! « InGenius Software Blog Tue, 09 Nov 2010 15:55:48 +0000 http://www.allthingscrm.com/crm-news/?p=1805#comment-2473 [...] translates into huge cost savings and potentially greater sales. According to the blog post by John Reed, if businesses can not provide quick, quality service to their customers, the business is doomed to [...] [...] translates into huge cost savings and potentially greater sales. According to the blog post by John Reed, if businesses can not provide quick, quality service to their customers, the business is doomed to [...]

]]> http://www.allthingscrm.com/crm-news/crm/good-crm-customer-service-statistics/comment-page-1/#comment-1962 John T. Tue, 15 Jun 2010 18:22:28 +0000 http://www.allthingscrm.com/crm-news/?p=1805#comment-1962 I never realized how little companies spend on keeping customers happy. You can def tell with a lot companies they aren't really trying to make you happy but maintain their bottom line. I never realized how little companies spend on keeping customers happy. You can def tell with a lot companies they aren’t really trying to make you happy but maintain their bottom line.

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