7 Businesses Using Twitter for Customer Service

Thursday, February 16, 2012 by Sidney Angelos

Over the past few years, Twitter has taken the internet by storm. It is a wonderful way to get up to the minute updates for whatever interests you. The impact it has had on businesses has been vast to say the least. Many of the leading companies in the world use Twitter to inform their clientele of current happenings and quick customer service. It is easily the best creation for marketing purposes in many years.

So how do you know if the business you are looking for is on Twitter? Simple, just go to the website and search the business in question. Some of the most well-known companies on Twitter include:

·         Comcast

·         Dell

·         The New York Times

·         Southwest Airlines

·         Starbucks

·         Kodak

·         Home Depot

You can pretty much find any company, big or small, on Twitter. You can then follow them and get every single update that is posted. Corporations like Comcast will provide you with all the necessary information you need, and if you have a question, you can just ask and get a prompt response. Many places also offer deals and savings on products for their followers.

Whether you have a question or are just looking to find the most up to date information, Twitter is the way to go. It is an excellent way for business promotion and interaction with clients. The leading companies around the world would not be using Twitter if it isn’t beneficial. So take a couple minutes and search a company you’re interested in. You will surely be impressed by the plethora of information and ease of access that comes with using Twitter.

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