Social Networking

Improving your Help Desk Software with Facebook

Tuesday, May 11, 2010 by Jace Modavi

Facebook

Naked Wines is a retail wine portal in the U.K. that serves as a great example of a small business embracing social media. Let’s look at one recent interaction:
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How to Get Results from Your Social Networking Strategies

Monday, May 3, 2010 by Sidney Angelos

social-networking-growthThe explosion in popularity of social networking services, such as Facebook and Twitter, has led many businesses to become more technologically savvy. Once the province of younger users and so-called early adopters, these social media sites have evolved into networks encompassing users of all ages, economic status, and interests. Smart businesses know that an effective social networking strategy can be beneficial and are already applying themselves to this new media. Others are ignoring the phenomenon, while many more just aren’t sure what the next step should be.
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