Trends and Technologies In The CRM World
The recent economic crisis has businesses scrambling to come up with creative ways to remain competitive during the recent economic downturn. Many are turning to customer relationship management (CRM) applications run in the cloud in order to give their company an edge over competitors.
Continue Reading: ‘Top Practices for Implementing the Best CRM Strategy’
Customer satisfaction comes in different styles. Some companies focus on producing quality products, while others like to engage their customers in conversations. The most forward thinking companies are using social media platforms to reach out to their customers, solicit feedback from them, and develop a more personal and meaningful relationship on the B2C front.
Continue Reading: ‘Reach Out To Your Customers with Social CRM’
Business collaboration might be defined by saying it is joining with colleagues and contacts to use the power of the group to enhance and promote some area of shared business. Business collaboration is not a new way of achieving innovation and increasing sales through cooperation with associates, but it is one of the best ways to kickstart ideas, harness others’ expertise, maximize your resources and do business better. More attention is being paid to business collaboration today because more companies are looking for profitable ways to cut costs while raising their bottom line.
Continue Reading: ‘Get it Done with Business Collaboration’
Think social media is just for teenagers? Ask Betty White.
The 88-year-old actress, who is perhaps best known for her roles on The Mary Tyler Moore Show and The Golden Girls, was invited to host Saturday Night Live, in large part because of a grass-roots campaign on Facebook.
It all began when she re-entered the public spotlight—although to be fair, she’s never really been out of it, thanks to syndication and recent roles in My Name Is Earl, Boston Legal and Ugly Betty—in January 2010, after an appearance in a popular Super Bowl commercial for Snickers. A Facebook group called “Betty White to Host SNL (please?)!” began to snowball, eventually gaining over half a million fans—and landing White the gig. It was announced in March that she will the oldest person to host the sketch-comedy show.
This is the power of social media in action.
Continue Reading: ‘Facebook, Blogging, Twitter, MySpace, LinkedIn = Social CRM’
AllThingsCRM.com is intended to be a comprehensive resource for business professionals who want to learn more about the benefits that customer relationship management (CRM) can provide to a company. It’s our mission to provide the most reliable, up-to-date information about all aspects of the customer relationship management process, including the options available for hosting platforms, automation, software, custom application development, and infrastructures.
Have feedback, a story idea or news tip? We’d love to hear from you. Please send feedback to webmaster [at] allthingscrm [dot] com.
Home | About Us | Sitemap | RSS | Contact Us
Copyright © All Things CRM