Trends and Technologies In The CRM World
In recent years, it’s become crucial for business to understand how web-based applications can improve their proficiency. Each business must examine their current approach and determine how applications will integrate into—or replace—their pre-existing infrastructure.
Continue Reading: ‘New Trends in Application Development and How This Affects Customers’
Your company is unique, and your customer relationship management approach should be too. After all, without solid customer relationships, pretty soon you won’t have any customers.
Continue Reading: ‘Use An Application Builder to Customize Your CRM’
Use the Cloud
The easiest and best way to develop applications for customer relationship management (CRM) purposes is to use a cloud-based provider. Storing and accessing data, software and infrastructure in the cloud can help drive down costs, while at the same time enabling faster customer response times, leveraged sales-force automation data, and real-time accessibility.
Continue Reading: ’5 Best Practices for CRM Application Development’
These days, it’s hard to get away from the “Do-it-yourself” crowd or influence. Television channels such as HGTV, TLC, and Discovery all have their own shows dedicated to home remodels, designing on a budget, and others directed towards those who are more handy with tools and a gallon of paint. In this economy, people are looking for a way to get around the expense of a professional job and try to do the heavy lifting themselves, even without any experience. Too often, these projects bite the dust and don’t turn out just right – and then it’s back to square one. Luckily, this isn’t the case for businesses. With the help a few Web applications, some directions, and an idea, you too can customize and integrate an application that will fit your business’s CRM model.
Continue Reading: ‘Application Development for the DIY Crowd’
With smartphones selling better than mobile handsets (smartphone sales rose 27% as handset sales dropped almost 10% the first quarter of 2009), more users are accessing your company’s homepage from their phones. Is your site optimized for smaller screens and slower loading times? Do you have the information that customers want displayed in an obvious place? With the prevalence of wireless Internet and instant communication devices like texting and Twitter, consumers have gone from doing research at home to doing research while they’re in the store looking at the products on the shelf. How they see your page could determine whether or not they buy your product.
Make the jump.
Continue Reading: ‘Creating A Mobile Site’
When it comes to responding to market conditions and the growing needs of your company, you can’t afford to use the same software as everybody else. That’s because your needs aren’t the same as my needs aren’t the same as somebody else’s needs. Why should your software be the same as mine or anyone else’s? Businesses need to embrace the fact that their world is changing: customers expect more for their money, budgets demand more for less, and traditional software doesn’t give you the choice you need. Make the jump to see what I mean.
Continue Reading: ‘Software-As-A-Service Or Out Of The Box?’
Businesses choose CRM software because it automates the basic functions of the job that tend to waste the most time. Mundane tasks like call logging, email follow-ups, and contact management all take time out of the day that could be better spent. With a decent CRM solution, you can have all of these processes done for you. With a really good CRM system, you can do more. But what if your industry requires that you complete tasks that most CRM systems don’t bother with or aren’t prepared for? If you can’t find the apps to do what you’re looking for, you can create your own. Most CRM vendors have easy point-and-click software so that you can create an app that does what you want without spending thousands of dollars on software development or taking your IT department away from the project they’re working on to help.
Continue Reading: ‘Got Apps?’
Do people even watch broadcast TV anymore? A couple years ago, when studios started putting out DVDs of TV shows, I thought it was awesome. Then Netflix and Blockbuster let you rent those DVDs, and it got even better, because a single season cost somewhere in the range of 50 bucks. Now, we’ve taken it a step beyond even that, with on-demand television services.
Continue Reading: ‘On Demand: Getting What You Want In Your Living Room And Your Board Room’
The App Store isn’t just for your iPhone anymore. Or your Blackberry. Or even your Palm, for that matter. In fact, the concept of web-based applications has gone beyond fulfilling the needs of users who need scaled down functionality to fit on their mobile device. Now, users are looking to replace heavy-duty software with scalable, customizable applications that they can carry with them. And the government’s jumping on board.
Continue Reading: ‘Hope, Change, And Cloud Computing? Why The Obama Administration Launched Apps.gov’
AllThingsCRM.com is intended to be a comprehensive resource for business professionals who want to learn more about the benefits that customer relationship management (CRM) can provide to a company. It’s our mission to provide the most reliable, up-to-date information about all aspects of the customer relationship management process, including the options available for hosting platforms, automation, software, custom application development, and infrastructures.
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