Comments for CRM | All Things CRM Blog http://www.allthingscrm.com Wed, 12 May 2010 17:45:28 +0000 hourly 1 http://wordpress.org/?v=3.2 Comment on Should I Choose a Help Desk Software Application? by Tim Davis http://www.allthingscrm.com/crm-and-sales-force-automation/should-i-choose-a-help-desk-software-application.html/comment-page-1#comment-2760 Tim Davis Wed, 12 May 2010 17:45:28 +0000 http://www.allthingscrm.com/?p=1361#comment-2760 I agree with your post, Help Desk software is important to improving user satisfaction and tracking metrics that allow the help desk to improve their service and efficiency. Traditionally requirements for purchasing and implementing help desk software where a barrier to smaller help desks, they don't have the time, resources, or money. Luckily the cloud is breaking down those barriers making it extremely easy and inexpensive to use leading help desk software. BMC has recently partnered with salesforce.com to bring ServiceDesk on Force.com to these businesses. To learn more or sign up for a free trial visit www.bmc.com/force . I agree with your post, Help Desk software is important to improving user satisfaction and tracking metrics that allow the help desk to improve their service and efficiency. Traditionally requirements for purchasing and implementing help desk software where a barrier to smaller help desks, they don’t have the time, resources, or money. Luckily the cloud is breaking down those barriers making it extremely easy and inexpensive to use leading help desk software. BMC has recently partnered with salesforce.com to bring ServiceDesk on Force.com to these businesses. To learn more or sign up for a free trial visit http://www.bmc.com/force .

]]> Comment on Ten Reasons to Use Sales Lead Management by Brian Caldwell http://www.allthingscrm.com/crm-and-sales-force-automation/ten-reasons-to-use-sales-lead-management.html/comment-page-1#comment-2348 Brian Caldwell Fri, 23 Apr 2010 22:21:00 +0000 http://66.39.29.150/?p=423#comment-2348 Since I started using Saleforce at work, I've streamlined all of our operations. Tasks that took days now take hours. It's awesome. Since I started using Saleforce at work, I’ve streamlined all of our operations. Tasks that took days now take hours. It’s awesome.

]]> Comment on Fundamentals of Social Networking for Business Owners by Social Computing Experts » Fundamentals of Social Networking for Business Owners | All Things CRM http://www.allthingscrm.com/crm-basics/fundamentals-of-social-networking-for-business-owners.html/comment-page-1#comment-2134 Social Computing Experts » Fundamentals of Social Networking for Business Owners | All Things CRM Mon, 12 Apr 2010 21:12:37 +0000 http://66.39.29.150/?p=390#comment-2134 [...] Read this article: Fundamentals of Social Networking for Business Owners | All Things CRM [...] [...] Read this article: Fundamentals of Social Networking for Business Owners | All Things CRM [...]

]]> Comment on Implementing Marketing Tools Through Social Networks by New To CRM? The Features And Benefits Outlined | CRM News http://www.allthingscrm.com/social-networking-for-business/implementing-marketing-tools-through-social-networks.html/comment-page-1#comment-129 New To CRM? The Features And Benefits Outlined | CRM News Fri, 23 Oct 2009 14:40:43 +0000 http://66.39.29.150/?p=326#comment-129 [...] Marketing Feature: Social Networking [...] [...] Marketing Feature: Social Networking [...]

]]> Comment on Cloud Computing and Lead Tracking by New To CRM? The Features And Benefits Outlined | CRM News http://www.allthingscrm.com/cloud-computing/cloud-computing-and-lead-tracking.html/comment-page-1#comment-128 New To CRM? The Features And Benefits Outlined | CRM News Fri, 23 Oct 2009 14:39:44 +0000 http://66.39.29.150/?p=28#comment-128 [...] Sales Feature: Lead Tracking [...] [...] Sales Feature: Lead Tracking [...]

]]> Comment on Pros and Cons of Using Contact Management Software by Travis Campbell http://www.allthingscrm.com/crm-basics/pros-and-cons-of-using-contact-management-software.html/comment-page-1#comment-126 Travis Campbell Thu, 22 Oct 2009 14:24:35 +0000 http://66.39.29.150/?p=275#comment-126 Excellent points here. For many small businesses, getting started can be a huge leap in and of itself. It is fair to say that contact management (like CRM) is an evolution. A businesses effectiveness in contact management is due in part to its constant improvement of the system. Start with the low hanging fruit and build from there. By all means... start, customers will be glad you did. What do you see as the biggest barriers for customers getting started with business class contact management? -Travis Excellent points here. For many small businesses, getting started can be a huge leap in and of itself. It is fair to say that contact management (like CRM) is an evolution. A businesses effectiveness in contact management is due in part to its constant improvement of the system. Start with the low hanging fruit and build from there. By all means… start, customers will be glad you did.

What do you see as the biggest barriers for customers getting started with business class contact management?

-Travis

]]> Comment on How to Increase Leads with Twitter by Hank http://www.allthingscrm.com/social-networking-for-business/how-to-increase-leads-with-twitter.html/comment-page-1#comment-6 Hank Mon, 14 Sep 2009 17:21:34 +0000 http://66.39.29.150/?p=341#comment-6 I agree. Twitter is the future of social networking online. I'd hate to leave my business behind. I agree. Twitter is the future of social networking online. I’d hate to leave my business behind.

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