Overture
As the orchestra plays, the curtain rises to reveal a typical office setting. The sky outside is dark and it looks like it is about to rain. The music ends and our cast comes on stage, frazzled and frantic – their computer systems are about to crash because of a bad software installation.
Act 1
The main characters are revealed: Mr. Webb, the sales manager; Mrs. Mack, a sales rep; and Mr. Google, an IT guy. Mr Webb is frustrated that his sales reps aren’t closing as many sales as they should be, and he fears that sales forecasts will be bleak for the upcoming year. Mrs. Mack, the top sales rep, thinks the reason nobody is closing sales is because they’re all disorganized. They are losing leads because of neglect, only concentrating on those they think will bring in the most money. Mr. Google is frustrated by the fact that none of the programs he is installing will work together. Each has new upgrades he must put on every computer, all 20 of them. They all sing the first song, “Singin’ in the Office,” a lament on office life.
The story continues with Mr. Webb searching the internet for a solution that will makes his sales force more successful. Mrs. Mack runs into his office, frantic yet again because a customer is on the phone looking for help with a problem with their product. She is also fielding dozens of e-mails from unsatisfied customers, and isn’t getting any work done. Mrs. Mack sings a solo, “I Feel Overwhelmed.” She tells Mr. Webb that he needs to find a solution, or else she’s quitting. Mr. Google runs into the office, bursting into song with excitement. He’s found a solution, he says, one that can solve everyone’s problems, and more. He concludes his solo, “The Solution of the Night,” and everyone seems to be in a good mood, eager to hear what he’s about to say. Suddenly, the office’s main computer server dramatically explodes into pieces. The curtain falls.
Act 2
The curtain rises and the cast sings “Memory,” a rock ballad about their fallen computer server. After the explosion, everyone seems to be uninjured, although shaken. They are all terribly upset over the loss of the server and precious information, although Mr. Google assures them everything was backed up shortly before it happened. Mr. Google tells Mr. Webb, Mrs. Mack and the rest of the office about his solution—they should switch to cloud computing. He goes on to tell them how it has helped many other offices with all of their sales needs by hosting all of their information on a remote server. Cloud computing, he explains, keeps all data on the internet instead of using multiple computer programs. Thrilled about this news (and wondering why he’d never considered it before), Mr. Webb calls a representative from one of the most popular cloud computing providers for sales services. Mr. C.R. Emm.
Mr. Emm gives a stellar presentation about his product, and Mr. Webb signs everyone up immediately. He knows it will save him money, will help Mrs. Mack and the team with all of their customer relationship management needs, automate his sales force and help them make more sales, and save Mr. Google some sanity. The entire cast erupts into the upbeat finale song, “The Age of Cloud Computing.” They exit the stage in a mass crowd, carrying Mr. C.R. Emm high above them.
The last scene shows the team, the months later, after the integration of their cloud-based CRM. The sales force is happy, Mrs. Mack is able to keep track of her customers and their needs, Mr. Webb is seeing his numbers grow and eagerly collecting data online, while Mr. Google sits happily in his department—without a large server behind his desk.
